Shipping policy
Shipping Policy for CLYNE
At CLYNE, we’re committed to getting your order to you as quickly and smoothly as possible. Please review the information below regarding processing times, shipping estimates, and delivery policies.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
During high-volume periods, launches, or promotions, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- Europe: 6–14 business days
- Australia & New Zealand: 7–16 business days
- International Orders: 7–20 business days
Shipping times are estimates and may vary depending on carrier delays, customs processing, weather conditions, or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer:
- Free shipping promotions
- Discounted international shipping
- Limited-time delivery offers
These promotions will be clearly displayed on the website when active.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to update.
Incorrect Address Information
Customers are responsible for ensuring shipping details are entered correctly at checkout.
If an incorrect or incomplete address is provided, your order may be delayed or returned to us. CLYNE is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
CLYNE is not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Weather disruptions
- Incorrect shipping information
If your package appears lost, please contact the shipping carrier first. If you still need assistance, contact us and we’ll do our best to help.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes determined by your country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Contact Us
If you have any questions regarding your order or shipping information, please contact us at:
Email: support@clyneshop.com
We aim to respond within 24–48 business hours.